Return Policy
LBC Modern is pleased to offer you the best products and service for today's modern lifestyles. However, if your selections do not meet your needs, we will gladly accept returns or exchanges under the following conditions:
- Request for returns must be made within 30 days of ship date.
- Items to be returned must be in original unmarked packaging with all tags, instructions manuals, hardware, and other related parts/accessories.
- The items have not been installed, used or modified.
- The items must be in new condition, free of defects and/or damages.
- The items are not special or customized orders.
- The items are not listed on sale, clearance, or overstock.
- Due to sanitation purposes, please note that all earrings and jewelry cannot be returned or exchanged. All purchases are considered to be final sale.
- We cannot accept returns of large orders of the same product. Large orders are defined as 6 or more of the same product. If you are ordering a large quantity of an item, we encourage you to order a sample first to ensure it's what you need/want.
- Exchanges are only accepted within 30 days of order date. Please email returns@lbcmodern.com to request an exchange.
- All returns or exchanges require a Return Authorization Number (RAN)